Coronavirus Airline Policies

Book your flight with confidence using these flexible change options

Flexible Airline Policies: Coronavirus

last updated: 29 June 2021

Each of StudentUniverse's 220+ airline partners has their own policy regarding refunds and cancellation waivers due to the coronavirus. Airlines have been updating their policies regularly as the situation is changing. While airlines that have cancelled flights directly into areas with coronavirus outbreaks will provide refunds, many airlines are offering to waive change and/or cancellation fees for flights booked in the next few weeks to provide you with protection and flexibility with upcoming travel plans. All of these airline-specific policies also apply to tickets booked through StudentUniverse. We are happy to help you with changing or cancelling your ticket, but we are bound to each airline's current policy. Here's the latest from the airlines. For more information about the coronavirus situation, check out our answers to your most frequently asked coronavirus questions.

Flexibility Policies by Airline

American Airlines

No change fees on new international tickets originating outside North or South America bought between April 1, 2021 and July 31, 2021, for all travel dates. No change fees for most tickets (excluding basic economy) for all long-haul international flights originating in North or South America for tickets issued on or after November 19, 2020. Fare differences may apply.

British Airways

You can change the dates of travel, the destination, or both with no change fee for all new bookings made from March 3, 2020 onwards for travel due to be completed by April 30, 2022.

Delta Air Lines

No change fees on all Delta bookings (excluding Basic Economy fares) for tickets purchased after March 31, 2021.


Free changes for any existing and new bookings for travel within 12 months from the original purchase date.

Qatar Airways

Free changes for any tickets (current or new) issued on or before 30 June 2021. All travel must be completed by 31 May, 2022. Fare differences may apply.

Singapore Airlines

Singapore Airlines is offering complimentary rebooking for all SIA and SilkAir tickets issued from 5 March 2020 to 30 September 2021.

United Airlines

No change fees for new bookings (except for Bisic Economy tickets) for traveling within the US, between the US and Mexico or the Caribbean, to other international destinations from the US. Fare differences may apply.

Virgin Atlantic Airways

No change fees on flights with travel by April 30, 2022 as long as travel is completed by April 30, 2023. Amount of changes may be limited depending on purchase date. Fare differences may apply.

Frequently asked questions about the coronavirus

Are you planning to release discounted tickets once it’s safe to travel?

Should I consider rescheduling my trip that is set to take place this summer?

What are airlines doing to keep passengers safe?

Will the coronavirus affect travel later this summer or this year?