Frequently Asked Questions
Hotels and Hostels
Helpful Travel Information
- How do I change or cancel my ticket?
- Am I eligible to purchase a ticket?
- How do I book seat assignments and meal requests?
- How early should I arrive for my flight?
- How do I get a receipt for my flight?
- I have questions about baggage. How much can I bring?
- Do you have better student travel deals if I call?
- Can you help arrange my travel visas?
- What is a promo code?
- Are the prices I see on your site in GBP?
Eligibility, Joining, and Website Information
Flights - Book, Change, or Cancel